Text Messaging Terms

Text messages from Kay Home Care.

Kay Home Care Agency LLC sends text messages to clients, family members, and caregivers who agree to receive them. These terms explain what we send, how to opt in, and how to stop messages at any time.

Last updated November 14, 2026

What We Send

Messages about your care, schedule, or inquiry.

Text messages from Kay Home Care Agency LLC are about care visits, scheduling, caregiver shifts, reminders, and replies to questions or inquiries you send us. We do not send marketing messages, and we do not send detailed medical information by text message.

How to Opt In

You choose whether to receive texts.

You can agree to receive text messages by:

  • Checking the optional text messaging box on our Request Care or Contact form.
  • Checking the text messaging consent box on a client intake, service agreement, or caregiver onboarding form.
  • Sending us a text message first.

Agreeing to receive text messages is not a condition of receiving services or employment.

Frequency and Costs

Message frequency varies.

How often we text depends on your care schedule, shifts, or inquiry. Message and data rates may apply, based on your mobile plan.

How to Opt Out

Reply STOP at any time.

Reply STOP to any message to stop receiving texts. You will receive one final message confirming that you are unsubscribed. To start receiving messages again, reply START.

Help

Reply HELP or contact our office.

Reply HELP to any message for help, or contact us at 720-680-2223 or support@kayhomecare.com.

Carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number is never sold or shared for marketing.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages to you. See our Privacy Policy.