Information you choose to provide.
When you use our website, you may choose to provide information such as your name, phone number, email address, city, service interests, employment-related inquiries, or a general message.
Our website may also collect limited technical information needed for security and website operation, such as IP address, browser information, referring page, and submission timestamps.
Information is used to respond and operate our services.
Information submitted through the website may be used to:
- Respond to care inquiries and general questions.
- Contact individuals who request information about services.
- Respond to employment or training-related questions.
- Coordinate referrals or administrative requests.
- Protect the website from spam, abuse, or unauthorized activity.
- Improve website operation and user experience.
Please do not submit highly sensitive information through public forms.
Our public Request Care and Contact forms are intended to begin a conversation. They are not intended for detailed medical records or highly sensitive personal information.
- Social Security numbers
- Medicaid or insurance identification numbers
- Detailed diagnoses or medical records
- Medication lists
- Financial account information
- Passwords or account credentials
If additional information is needed, a Kay Home Care team member can explain the appropriate way to provide it.
We use reasonable safeguards to protect website information.
Kay Home Care uses administrative and technical measures intended to protect website systems and information from unauthorized access, misuse, loss, or disclosure.
No website or internet transmission can be guaranteed to be completely secure. Users should avoid sending sensitive information unless specifically directed to an appropriate secure system.
Some website links may open secure third-party systems.
Kay Home Care may use external systems for functions such as employment applications, employee training, or other operational services.
When you follow a link to an external service, that service may have its own privacy, security, and data-use practices.
You can choose how you contact us.
If you prefer not to submit information through the website, you may contact Kay Home Care directly by phone.
You may also contact us if you have questions about information you previously submitted through the website.
Questions about website privacy?
Contact Kay Home Care Agency if you have questions about this website privacy information or how information submitted through the website is handled.